About Us

Volunteer Centre Western Isles is an independent local charity with offices and staff in Lewis, Harris, Uist and Barra.

We provide information, advice and support to individuals interested in volunteering, volunteer managers, voluntary groups, clubs and organisations, private and public sector organisations and companies.


  • offer free, confidential support to people who want to volunteer and groups/ organisations who involve volunteer
  • provide a brokerage service, matching volunteers to volunteer roles in hundreds of local and national organisations
  • support community events that are often run entirely run by volunteers
  • facilitate adult and youth volunteer awards that recognise the achievements of volunteers
  • facilitate volunteer awards for organisations who provide the best experience for their volunteers
  • gather statistics and carry out research into volunteering in the Western Isles which we share with local and national government
  •  constantly work to raise the profile of volunteering as a positive force with prospective volunteers, local policy makers and community leaders
  • We are committed to serving our rural communities in ways that best suit their needs throughout the Western Isles

We are passionate about volunteering; we support and encourage it in all forms


Find out more about what we can offer. Download our leaflet, Volunteer Centre Western Isles Leaflet

To see the work we do, Click here for a copy of  our Annual Reports:

Annual report 2020 



Volunteer Centre Western Isles Annual Report 2018 – 19

Volunteer Centre Annual Report 2017-18

Our Aim:

  • To actively encourage, support and promote volunteering.

Our vision is of a community where:

  • everyone volunteers;
  • where volunteering is recognised as integral to the health, wealth and vitality of the Outer Hebrides.

Volunteer Centre Western Isles provides a high quality localised service that supports the growth of volunteering in all islands, in every community, in each home, to any individual.

Our Values

We are:

  • passionate about volunteering; we will support and encourage it in all its forms.
  • committed to development of the individual, the organisation and the community.
  • supportive, friendly and non-judgemental in our dealings with ourselves and others.
  • committed to giving a quality service and pursuing excellence in all that we do.

Third Sector Interface Western Isles (TSIWI)

We are partners in the Third Sector Interface (TSI) Western Isles, http://www.tsiwi.org/ which is funded by Scottish Government as part of a Scotland wide network of 32 Third Sector Interfaces.

Together, we provide a single point of access for support and advice for the third sector within the local area. We provide a strong coherent and cohesive representation of the third sector with clear links to Community Planning Partnerships and Single Outcome Agreements.

TSI WI are funded to deliver the following four areas of activity across the whole local authority area:

  • Volunteering development
  • Social Enterprise development
  • Supporting and developing a strong third sector
  • Building the third sector relationship with community planning

We work closely with our network of TSI colleagues, Voluntary Action Scotland and Scottish Government to improve the quality of our services, keep up to date with volunteering issues and act as a two way link between local volunteering and the Scottish Government.

We provide information, advice and support to Individuals interested in volunteering, volunteer managers, voluntary groups, clubs and organisations, private and public sector organisations and companies to actively encourage, support and promote volunteering.

Staff Team

Suzanne Macaulay, Manager

Angelique Macdonald, Admin and Finance Officer

Bellann O’Brien, Development Worker (Lewis)

Marion Wilson, Development Worker (Lewis)

Vacant, Development Worker (Harris)

Vicki Manchester, Development Worker (Uist)

Katherine MacNeil, Development Worker (Barra)

Annual Reports and Work Plans

We produce 6monthly and annual reports for Scottish Government, using an outcomes based approach. We use How Good is Our Third Sector self evaluation resource to help to evaluate our performance. All reports are available on request.

Scottish Charitable Incorporated Organisation (SCIO)

Scottish Charity No. SCO27472

Registered address: 95 Cromwell Street, Stornoway, Isle of Lewis, HS1 2DG.